Welcome to the Common questions and Set up & Problem Solving page for your Vanolarm unit.

Many other security systems simply rely on securing van locks or sounding alarm when entry is made, we designed Vanolarm to go way beyond this and although simple to set up, the technology involved can need bespoke adjustment in some circumstances. 

We recognise that due to the many features Vanolarm offers and the varying environments in which clients whish to use it, on occasion additional advise over and above those on the paper instructions may be required. 

With the introduction of this page, we now find that 99% of queries can be resolved, ensuring reduced costs in admin staff etc. This ultimately allows us to ensure our product prices remain one the most competitive in the market place today.

If you are new to the Vanolarm product then firstly please ensure you have fully read and understood the paper instructions prior to using this page to resolve problems/installing your Vanolarm units. In addition to the additional question and answer options found on this page (and the paper instructions), you can also see the FAQ button within the App itself for further help. 

The No1 rule to remember when setting up your Vanolarm is patience. If you rush the setup procedure in can result in the smart alarm or app not functioning correctly especially when using ‘settings’ in your App (in some instances it can take up to 10 minutes for a command setting, i.e. Arm noise sensor alarm etc, from the App to be established within the Smart alarm unit).

Finally, although VanOlarm is designed to obviously help prevent intial entry to your vehicles prior to any damage to Van locks , doors and panel work don’t forget to always lock your doors when away from the vehicle during your set up operation.